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Shipping and Return Policy


Shipping & Production

The reason we can offer so many awesome designs? We print your mugs to order. Please allow 2-3 business days for processing, plus shipping. We know it's hard to wait. If you die while waiting, please let us know and we'll refund your order.

Returns

Buyers remorse is a thing. If you're not completely happy with your order, returns and exchanges are easy. We accept returns within 30 days of shipping. Email us at info@enamelco.com with questions or to initiate a return. You can also text us at 253-655-9898.

Unless your item was damaged in transit or production, we do not reimburse for return shipping. We're happy to provide you with a pre-paid return shipping label upon request, but will subtract the cost of the label from your order refund. You may also ship your order back to us via your preferred shipping method to:

Enamel Co., LLC
2073 Mildred St W
Fircrest, WA 98466
USA

Damaged or Incorrect Item?

Campware is sturdy but it's not, like, Superman sturdy. Sometimes an item will arrive broken. Life is hard.

We are happy to send out replacements for damaged items, or refund those items to your original form of payment within 60 days if:

  • You received an incorrect item
  • Part or all of your order was damaged in shipping
  • Part of your order was missing
  • Your order was marked as delivered, but you didn't receive it

Please contact info@enamelco.com if there's a problem with your order. Please include your order number and any pertinent details.

Need to Make Changes?

Need to make changes to your order? Email us ASAP at info@enamelco.com, or reply to your order confirmation email.